For short-term rental hosts
The cleaner canceled and check-in is at four. Text Walden.
Hosting runs on tight windows. When a cleaner cancels, a lock fails, or a guest reports a broken appliance, Walden gets a pro there within the window, confirms the price with you, and sends photos when it's done.
What airbnb and str hosts text about most
Start with the job in front of you.
Last-minute cleaner replacement
A cleaner there and done before the next check-in.
How it works →
Rental property repairs and maintenance
Locks, appliances, plumbing, and heating fixed between guests.
How it works →
Handyman for rentals and homes
The small things guests notice, fixed in one visit.
How it works →
Walden
Text Message
Today 9:41 AM
Cleaner just canceled. 2 bed in 94117, guests check in at 4pm today.
Delivered
On it. How does the cleaner get in, and what does a normal turnover include? I'll confirm a cleaner who can finish before 4 and send you the price first.
HOW APPROVALS WORK
You set the spending limitAnything above it comes back to you as a question
You approve the planPrice or estimate, time window, and terms, before anything is booked
You get the recordPhotos and the receipt in the same thread when the work is done
Questions
From short-term rental hosts.
How do you handle access?
You tell us how the cleaner or tradesperson gets in. We share the access detail only with the pro we send, and only for that visit.
Can you be my regular cleaner?
If you have a cleaner you like, keep texting them. Walden is for the days they can't make it and for repairs you don't have a person for.
Consider it done.
Text Walden about the job in front of you. You'll get a plan and a price, and nothing is booked until you say yes.